The Paw & Mind

Welcome to The Paw & Mind!

At The Paw & Mind, we believe every dog deserves to feel safe, understood, and cared for—no matter their past experiences or current challenges.

We offer a compassionate, specialist approach to dog behaviour. Whether you are seeking support for a dogs nerves and aggression or require grooming to build up their confidence, appointments are tailored to your dogs needs. We even offer massages to alleviate physical aches and pains for the senior pups or those recovering from surgery.

Our unique collaboration provides a calm and supportive environment combing trusted expertise with an advanced understanding of canine behaviour.

Who we can help - Nervous or anxious dogs, Reactive or aggressive dogs, Rescue dogs with unknown or traumatic histories, Senior dogs requiring extra patience and care, Dogs sensitive to handling, noise, touch, or equipment, Dogs who have been refused or struggled at other groomers, Dogs with separation anxiety or difficulty being away from owners. Dogs suffering with joint pain and tension

Dog behaviourist groomer

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Behaviourist 1-1 sessions

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Dog Reiki

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Dog massage

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Dog behaviourist groomer 〰️ Behaviourist 1-1 sessions 〰️ Dog Reiki 〰️ Dog massage 〰️

Ros combines her expertise as both a professional dog groomer and canine behaviourist to support dogs who may struggle in traditional grooming environments. By understanding the emotional and behavioural reasons behind a dog’s reactions — whether that’s fear, anxiety, past trauma, sensitivity to handling, or difficulty coping with unfamiliar environments — she is able to adapt each grooming session to the individual dog rather than forcing them through a standard process.
This approach is particularly beneficial for rescue dogs, nervous or anxious dogs, reactive dogs, senior dogs, and dogs who have previously had negative grooming experiences. Ros uses behaviour-led handling techniques, careful observation of body language, and gradual desensitisation to help dogs feel safer and more in control throughout their appointment.
Rather than focusing solely on the finished groom, Ros prioritises the dog’s emotional wellbeing and long-term confidence with grooming. Sessions are designed to build trust over time, helping dogs learn that grooming can be a calm and positive experience. For some dogs, this may mean slower introductions, shorter appointments, breaks when needed, or tailored grooming plans that work at the dog’s pace.
By combining behavioural understanding with professional grooming skills, Ros is able to provide a supportive, compassionate service for dogs who may otherwise find grooming stressful or overwhelming — creating a safer and more positive experience for both dogs and their owners.
Ros is a specialist in aggressive dog behaviour, using calm, structured methods to help dogs feel safer and more in control of their reactions. She begins by carefully assessing each dog’s triggers, then applies gradual desensitisation and counter-conditioning—introducing those triggers at low, manageable levels while rewarding calm behaviour. Ros focuses on building trust, improving communication between dog and owner, and teaching practical handling skills, all tailored to each individual dog to support lasting, positive change.
Ros offers professional dog massage focused on improving comfort, mobility, and overall wellbeing. She uses gentle, hands-on techniques to release tension, support circulation, and help dogs relax, particularly those recovering from injury, experiencing stiffness, or showing signs of stress. Each session is tailored to the individual dog, creating a calm, reassuring experience that supports both physical health and emotional balance.
Ros offers gentle Reiki sessions for dogs, designed to promote relaxation and emotional balance. Using light, non-invasive techniques, she creates a calm environment where dogs can settle and feel at ease. Reiki can be particularly helpful for anxious, stressed, or sensitive dogs, supporting their overall wellbeing alongside other training or care approaches. Each session is adapted to the individual dog, ensuring a calm and supportive experience.

What do we do?

A different kind of experience

Led by Ros a highly experienced practitioner, therapist & groomer with a level 5 degree in Canine behaviour. The Paw & Mind is designed specifically for dogs who struggle in traditional grooming settings, day to day environments and offers a alternative approaches those seeking natural resolutions.

We specialise in supporting:

Dogs displaying aggressive or reactive behaviour
Dogs who have previously been unable to be groomed due to adverse behaviours
Dogs with severe separation anxiety
Dogs with specific triggers or sensitivities
Rather than forcing a process, we work at your dog’s pace—building trust, reducing stress, and creating positive associations over time.
Ros offers a bespoke packages from one massage, a consultation or numerous sessions all to reflect your desires.

Understanding behaviour, not just outcomes

Every dog has a story. At The Paw & Mind, we take the time to listen.

By combining behavioural knowledge with hands-on experience, we’re able to:

Identify the root causes of distress or aggression
Adapt techniques to suit each individual dog
Use gentle handling and low-stress methods
Create tailored plans for ongoing care

This isn’t just about grooming or day to day behaviour—it’s about helping dogs feel safe in situations they once feared. The long-term goal in regards to grooming, is to gradually introducing them to a more typical salon grooming environment where possible.

How do we do it?

Who’s this for?

Dogs who need more than a Standard groom. An owner looking for an alternative approach and individuals seeking support for behaviours they are finding overwhelming.

The Paw & Mind is designed for dogs who may not cope well in a busy or traditional grooming environment, dogs needing physiological support or nurturing positive behaviour . Whether its fear, anxiety, past experiences, or behavioural challenges, some dogs need a calmer, more understanding approach—and that’s exactly what we provide.

We support:

Nervous or anxious dogs
Reactive or aggressive dogs
Rescue dogs with unknown or traumatic histories
Puppies needing positive grooming introductions
Senior dogs requiring extra patience and care
Dogs sensitive to handling, noise, touch, or equipment
Dogs who have been refused or struggled at other groomers
Dogs with separation anxiety or difficulty being away from owners

How to contact us:

info@thepawandmind.dog

01737 223681

39 Lesbourne road, Reigate, RH2 7JS

8-10 Bell street, Reigate, RH2 7BG

Testimonials…

“Absolutely amazing experience today with Ros, She came to our home to groom our dog Luna, who is quite an anxious girl, and honestly we couldn’t have asked for a better person. Ros was so patient, calm, and understanding from the moment she arrived. She really took the time to make Luna feel safe and comfortable, and you could see how much she genuinely cares about the dogs she works with.
The whole experience was relaxed and stress-free, which makes such a difference for a nervous dog. Luna looked fantastic afterwards and, more importantly, was happy and settled.
Highly recommend Ros to anyone, especially if your dog struggles with anxiety. Truly a 10/10 service – thank you so much! 🐾”

— Rob S

“Absolutely amazing experience today with Ros, She came to our home to groom our dog Luna, who is quite an anxious girl, and honestly we couldn’t have asked for a better person. Ros was so patient, calm, and understanding from the moment she arrived. She really took the time to make Luna feel safe and comfortable, and you could see how much she genuinely cares about the dogs she works with.
The whole experience was relaxed and stress-free, which makes such a difference for a nervous dog. Luna looked fantastic afterwards and, more importantly, was happy and settled.
Highly recommend Ros to anyone, especially if your dog struggles with anxiety. Truly a 10/10 service – thank you so much! 🐾”

— Sabine H